Shipping & Returns

Shipping

All orders will be processed and shipped out within 1 business day after payment is confirmed. You will receive an email with the tracking number when your order is dispatched.

Free Shipping within NZ

NZD 25 - Australia Wide

Please allow up to 2 days for delivery within New Zealand or 3-10 days to Australia.

Please keep in mind that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of New Zealand. Any extra charges will be the responsibility of the customer.  Affinity Luxury Basics does not take responsibility for any delays or additional charges out of our control. Please contact your local customs office for further information regarding taxes and duties.

 

Returns & Exchanges

Products can be returned or exchanged within 10 business days after delivery. Items must be in their original state, unworn and with tags on.  The cost of shipping cannot be refunded. If you are not happy with your product, the item is faulty or you have any queries about your product please send us an email on hello@affinitybasics.com.